你会为网红买单吗——基于网络意见领袖视角的营销领域价值共创研究
作者:
作者单位:

1:福建商学院工商管理学院 2:华侨大学工商管理学院

作者简介:

陈静怡,女,讲师,主要研究方向为网络金融与价值共创。

通讯作者:

中图分类号:

F273.2

基金项目:

福建省社会科学规划中青年项目(FJ2019C039);; 福建省中青年教育科研项目(JAS21196)


Would You Pay for the Internet Celebrity?——Research on Value Co-creation in Marketing Based on the Perspective of Online Opinion Leaders
Author:
Affiliation:

1. School of Business Administration, Fujian Commercial College 2. School of Business Administration, Huaqiao University

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    摘要:

    随着通信技术的发展和网络社交媒体的兴起,网红群体走入大众视野并深受关注,其在信息分享、情感共鸣、决策引导等方面有着得天独厚的优势,使之成为企业价值主张传递和营销互动开展的重要合作者。从网红作为网络意见领袖的双重互动出发,构建普通受众、网红、企业三者在营销领域的价值互动共创路径并重点探讨三方互动的核心——客(网红)客互动,通过对客客互动影响机理的实证分析,得出:网红群体的信任度、专业度和活跃度正向影响受众的互动参与性;而顾客的互动参与又能提升其个人实用、享乐和社会等共创价值的实现,以此说明网红作为特殊客户群体在营销领域价值共创中的重要作用。

    Abstract:

    With the development of communication technology and the rise of online social media, online celebri? ties have come into the public’s view and received much attention. They have unique advantages in information sharing, emotional resonance, decision-making guidance and so on, making them important collaborators in the delivery of corporate value propositions and marketing interactions. Starting from the dual interaction of online celebrities as online opinion leaders, this paper constructs a value interaction and co-creation path in the market? ing field for ordinary audiences, online celebrities and enterprises, and focuses on the core of the three-party in? teraction: customer (online celebrities) - customer interaction. Through the empirical analysis of the impact mechanism of customer customer interaction, it is concluded that the trust, professionalism and activity of on? line celebrities positively affect the interaction and participation of audiences; the interactive participation of cus? tomers can enhance the realization of their personal practical, enjoyment and social value, which shows the im? portant role of online celebrities as a special customer group in value co-creation in the marketing field.

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  • 在线发布日期: 2023-03-23
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